Privacy Policy

Stronghold Fencing
Last updated: 23/01/2026

1. Introduction

This Privacy Policy explains how Stronghold Fencing (“we”, “us”, or “our”) collects, uses, stores, and discloses personal information when you interact with our website, advertisements, forms, or services.

We are committed to protecting your privacy and handling personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where applicable.

By using our website or submitting your information, you acknowledge that your personal information may be handled as described in this Privacy Policy.

2. Interpretation and Definitions

Definitions

Business refers to Stronghold Fencing.
Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
Service refers to our website, advertisements, forms, and related services.
You refers to the individual accessing or using our Service.
Service Providers means third parties who assist us in operating our website, communications, or services.

3. Information We Collect

We may collect the following types of personal information:

Full name
Phone number
Email address
Location details, such as suburb, city, or state
Information you submit through contact forms or enquiries
Any additional information you voluntarily provide

We may also collect limited technical data, such as:

IP address
Browser type
Pages visited and time spent on our website

The information collected will depend on how you interact with our website and services.

4. How We Use Your Information

We may use your personal information to:

Respond to enquiries and provide fencing services
Contact you by phone, email, or SMS regarding your enquiry or services
Schedule appointments and provide quotes
Improve our website, services, and customer experience
Send relevant updates or service-related information

We do not sell or rent your personal information.

5. Communication and SMS Consent

If you provide your contact details, we may contact you by phone, email, or SMS in relation to your enquiry, quote, appointment, or services.

Where required, we will obtain your consent before sending marketing communications. You may opt out of SMS communications at any time by replying STOP, where supported, or by contacting us directly.

Mobile numbers and SMS consent records will not be shared with third parties for their own marketing purposes.

6. Disclosure of Personal Information

We may disclose your personal information to:

Trusted service providers who help operate our website, communications, or services
Professional advisers where necessary
Government authorities or other parties where required or authorised by law

We take reasonable steps to ensure that personal information disclosed to service providers is handled appropriately and protected against unauthorised access or disclosure.

7. Data Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.

8. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, meet business requirements, or comply with applicable legal obligations.

When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it where appropriate and lawful.

9. Access and Correction

You may request access to personal information we hold about you or request corrections if you believe it is inaccurate, incomplete, or outdated.

To make a request, please contact us using the details below. We will respond in accordance with applicable privacy requirements.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.